Outline

Outline: The Essence of Quality:

          I.     The difficulty to define quality

      A. Examples from Phaedrus and protagonist of novel and their difficulties to understand it

         1. Phaedrus asking students to write essays on quality

         2. Protagonist debating and trying to explain in his lectures to friends in Montana what is           quality

      B. World examples of quality that prove how quality is misinterpreted, misused, and complicated

        II.     The different uses and definitions of quality


      A. How quality is applied to Motorcycle maintenance

         1. Quality factor in maintenance

            a. John’s way of maintenance

            b. Protagonist’s way of maintenance

         2. Quality in family relationships in novel

      B. Examples of quality in an array of matters in the real world

         1. Advertising

         2. Work/Production/Labor

      III.     The importance of knowing what is quality

      A. Be at peace with life

         1. Struggles and hardships both narrator and Phaedrus had in the quest to define quality

         2. The secondary negative results that occurred from not knowing

            a. Relationships with family

      B. The advantage of knowing quality

         1. The understanding that it has multiple faces

         2. The understanding that it applies to all differently but has the same dramatic effect

       IV.     My definition of quality

      A. My opinion

         1. It is a measure of the ratio of the effort one puts into an action and the success that results from it

         2. Does quality mean success?

      B. My understanding that it may not be seen the same by others